At Healing Mart, we prioritize your privacy and are committed to safeguarding your personal and medical information. This Privacy Policy outlines how we collect, use, and protect your data in connection with our blood sample collection at home service
Who Does This Policy Apply To?
This policy applies to all users who engage with Healing Mart for blood sample collection services, including patients, caregivers, and other stakeholders.
Services Covered Under This Policy
This policy encompasses all services related to at-home blood sample collection, including scheduling, testing, and report delivery.
Information We Collect
Personal Information Provided by Users
When you register for our services, we collect:
- Full name
- Contact details (phone number, email address)
- Address for sample collection
Information Collected During Service Provision
We gather the following data as part of our service:
Contact Information
To ensure timely communication about appointments and test results.
Health and Medical Data
Details about your medical history and required tests, which are critical for accurate diagnosis and reporting.
Use of Cookies and Tracking Technologies
Our website may use cookies to enhance user experience, monitor site performance, and personalize your interactions with us.
How We Use Your Information
To Provide Services
Your information is used to schedule appointments, collect samples, and deliver test results efficiently.
For Communication Purposes
We may contact you via email or phone for appointment reminders, updates, or any issues related to your tests.
To Comply with Legal Obligations
We ensure adherence to healthcare regulations and data protection laws.
Sharing Your Information
When Do We Share Data?
Partner Labs and Healthcare Professionals
We share your data with accredited labs responsible for testing and report generation.
Legal Authorities
Your data may be shared if required by law or to protect your vital interests.
How We Ensure Data Security During Sharing
We use secure file transfer methods and require partners to comply with stringent privacy standards.
Data Retention Policy
Duration of Information Storage
We retain your data only as long as necessary for service delivery and legal compliance.
Reasons for Retaining Data
Retention helps us provide better service continuity and adhere to regulatory requirements.
Your Privacy Rights
Access and Correction of Personal Data
You have the right to view and update your personal information.
Right to Request Data Deletion
Users can request the deletion of their data, subject to legal constraints.
Opt-Out Options for Communications
You can opt out of receiving promotional emails and SMS at any time.
Security Measures
Encryption Standards
We use advanced encryption to protect your data during transmission and storage.
Physical Security Measures
Samples and records are stored securely in restricted areas.
Regular Audits and Updates
Our systems undergo regular checks to ensure compliance with the latest security protocols.
Third-Party Services
Partner Labs and Technology Providers
We collaborate only with partners who meet our privacy and security standards.
Links to External Websites
Our website may contain links to third-party sites, but we are not responsible for their privacy practices.
Children’s Privacy
Policy on Collecting Data from Minors
We do not knowingly collect data from individuals under 18 without parental consent.
Parental Consent Requirements
Guardians must authorize services for minors.
Changes to the Privacy Policy
How We Notify Users of Changes
We inform users of updates via email and on our website.
Continued Use Agreement
By using our services after updates, you agree to the revised terms.
Contact Us
How to Reach Healing Mart
For any privacy concerns, contact us at info.healingmart@gmail.com or call our customer care number ( 9822772642)
Escalation Process for Privacy Concerns
Unresolved issues can be escalated to the Data Protection Officer at Healing Mart.
Conclusion
At Healing Mart, your privacy is our top priority. We are committed to transparent practices that protect your personal and medical data.
FAQs
- How does Healing Mart ensure my data is secure?
We use encryption, physical security, and regular audits to protect your information. - Can I request my health data to be deleted?
Yes, you can request data deletion, subject to applicable laws. - Who can access my personal information?
Only authorized personnel and partner labs directly involved in service delivery. - Are third-party labs compliant with data protection laws?
Yes, we work only with accredited labs that meet strict privacy standards. - How often is this Privacy Policy updated?
The policy is reviewed and updated periodically to reflect new legal and operational standards.
Please don’t forget to leave a review.